CALIFORNIA CANINE TERMS & CONDITIONS
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific needs.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without our prior written consent.
Proof of current vaccinations records is required before enrolling in a class. As vaccinations are updated, please provide us with those updates. Records can be uploaded directly to your profile by you or you can bring us a copy of these records. We require proof of Rabies and DHPP/DAPP. Bordatella (vaccination for kennel cough) is required but you have the option to sign a waiver if you choose not to have your dog vaccinated. Puppies must be vaccinated per their age requirements. A positive Titer Test is acceptable in lieu of DHPP/DAPP (titer is not acceptable for Rabies as that is the law). Your dog may not attend class without proof of vaccinations.
Group classes, gym rentals, evaluations, private training and meetups require 24 hour cancellation notification. Late cancellations will be charged full price.
Private parties require seven days cancellation notification for a full refund. Less than 7 days notification of cancellation will qualify for a 50% refund and there is no refund for less than 48 hours notice of cancellation.
Products: If you are unhappy in any way with your product purchase you may exchange or return it within 30 days from the date of purchase. All returns must be new & unused, in unopened packaging with tags attached and must be accompanied by the original receipt. Defective merchandise may be returned if accompanied by original receipt and within 30 days of purchase. Please note that no toy is truly indestructible!
Services: All unused group class single sessions or class packs, evaluations, meetups, private training single sessions or packages may be returned for a full refund within 30 days of purchase. Remaining sessions of packages will be refunded on a prorated basis with a $35 administrative fee only if one session has been attended otherwise an additional $40 will be charged for a group class or $85 for a private training session. Please note no refund will be provided after original expiration date.
Multi-day Workshops and private parties require 7 day cancellation notification for a full refund, less than seven days but more than two days qualifies for a 50% refund, and less than 48 hours qualifies for no refund.
Expiration of Services: Please note that all of our training services have expiration dates and no refund will be provided if the services have expired. Expiration dates are printed on your receipt at the time of purchase. If you are uncertain about when your services expire, please ask!